Creating a custom chainstitched piece is a meticulous process that takes time, as it involves balancing multiple factors to ensure the final product is truly exceptional. Here's why:

1. Workload of Dressed: The time needed can vary based on the current volume of orders. At Dressed, every piece is handcrafted with care, and we aim to maintain the highest quality. If the schedule is full with existing projects, it may take longer to start and complete your design.
2. Design Complexity: The intricacy of your design significantly impacts the timeframe. Simple text or minimal artwork may take less time, while detailed illustrations, large-scale designs, or multi-color stitching require more hours of planning, setup, and stitching.
3. Project Scope and Timeframe: If your piece is part of a larger project or involves specialty fabrics, placements, or threads, these elements add to the timeline. Each stitch is carefully considered to bring the vision to life, and rushing the process can compromise quality.
4. Urgency of the Deadline: While we can occasionally accommodate rush orders, prioritizing them often involves working overtime or adjusting the schedule. This may incur additional fees, as it requires setting aside other projects to meet your deadline.

In general, custom chainstitched pieces can take anywhere from a few days to several weeks, depending on these factors. To ensure your project is completed on time, we recommend reaching out early and providing as much detail as possible about your vision and desired timeline.

If there's ever an issue with your order, we’re here to make it right. Just send us a message, and we’ll work with you to resolve the problem quickly and to your satisfaction. 

All custom Dressed pieces come with a lifetime guarantee on the stitching. If the stitching ever becomes damaged or starts to come undone, we’ll fix it for free. This guarantee is our commitment to the craftsmanship of our work and your long-term satisfaction with your custom piece.

Shipping times vary depending on the availability of the item you ordered and the complexity of the design.

• In-Stock Items with Simple Stitching: For items we have in stock and with simpler designs like words or basic text, these typically ship out within two days.
• Custom or Complex Designs: Made-to-order pieces or items with intricate stitching can take up to two weeks to complete and ship.

If you have an urgent request, let us know, and we’ll do our best to accommodate your timeline. Your satisfaction is our priority, and we’re happy to work with you to meet your needs whenever possible!

We do ship internationally, and the shipping cost will depend on the current rates for your location. When placing your order, we’ll calculate the shipping fee based on the destination to ensure a smooth delivery process. 

If you have any questions about international shipping or need help with your order, feel free to reach out—we’re here to assist.

To begin the custom commission process, you can fill out a custom order form. 

This form helps us gather all the details about your project, including your design ideas, preferred colors, and any specific requests. Once submitted, we’ll review the information and get in touch to discuss your vision, provide a timeline, and confirm the next steps. If you’re ready to create something truly unique, we’re excited to bring your idea to life.

We love collaborating on creative projects when they’re the right fit for us. If you have an idea in mind, feel free to reach out to us through the contact form on our website. 

Share some details about your project, and we’ll get back to you to explore how we can work together. Let’s create something amazing!

Although we are based in the heart of the French Quarter, we are available to travel for onsite events, adding a unique and personal touch to your gathering. The cost for our services will depend on the distance to your event location and the specific requirements of the event. 

If you’re interested in booking us, reach out with the details of your event, and we’ll provide a custom quote. We’d love to bring the Dressed experience directly to you!

To get in touch with us, you can:

• Fill out a contact form on our website for any inquiries or custom requests.
• Call us directly to speak with a team member.
• Visit our store in person during business hours to chat and explore our work firsthand.

We’re always happy to connect and help with whatever you need!

Chainstitching differs from digital embroidery in that it’s entirely controlled by a person operating a hand-cranked machine, rather than a computer. This gives chainstitching a unique, handcrafted character, but it also comes with certain limitations:

• Size and Detail: Chainstitching can only achieve a certain level of intricacy. Extremely small or highly detailed designs may not translate well with this method.
• Fabric Compatibility: Not all fabrics are suitable for chainstitching. Certain materials may not hold the stitches properly or might not align with the technique’s requirements.

We’re happy to guide you in determining whether your design idea is a good fit for chainstitching. If it isn’t, we can suggest alternatives, like digital embroidery, to ensure your vision is brought to life in the best way possible.